Innovative IT is essential to bring modern aviation forward. From smartphones to virtual reality and artificial intelligence.
At KLM and Air France we use the latest, most innovating technologies. Angular2? Check! Serenity testing? We’re doing that too. The digital world offers endless possibilities. For both our customers and our colleagues. Of course we can come up with clever ideas and solutions, but if they aren’t aligned with our customers’ or employees’ needs, we’re doing something wrong. That’s why we ask ourselves the same question every day: how usable is IT?
On average, a KLM passenger flies with us 1.1 times a year. And our resourceful employees succeed in surprising them exactly that one time. To be honest, KLM IT is also taken by surprise sometimes. By now, we know better than anyone that IT solutions have a will of their own from time to time. And, wouldn’t you know it, just when thousands of passengers are counting on us to take them to their destinations. In short, things can get a little turbulent around here. That’s why our IT professionals use agile approaches; combining the knowledge of one colleague with that of the other is a great move. Now if you can surprise us with your clever end products, we could be on our way to optimizing the traveler’s journey together.